About Us

A Lifeline for Your Family — Founded by a Nurse Who Cares

Who We Are

Our Commitment to You

Lifeline Home Health, founded by nurse Ashley Questad, provides compassionate in-home care to clients in Tri-Cities, Yakima, and Spokane. We focus on skilled nursing and personal support to promote healing and dignity.

Lifeline Home Health started with a vision to offer personalized care through a nurse-led approach, prioritizing the needs and well-being of each individual in their own home.

At Lifeline Home Health, we’re here to make home feel safe again — with care that’s personal, professional, and rooted in the community. We provide both skilled and non-medical in-home care across Tri-Cities, Spokane, and Yakima with one clear mission:

To support healing, dignity, and independence through nurse-guided care in the comfort of home.

Meet Our Founder — Ashley Questad, RN, BSN

Time is the most valuable thing we have — and most of us don’t realize how quickly it slips away.

Life can feel long, like we have forever. But it creeps up. Illness, aging, and grief show up when we least expect them. And in those moments, what matters most isn’t what we’ve earned or built — it’s the people beside us.
That’s why I started Lifeline Home Health.
I didn’t launch this agency as a business decision. I started it as a nurse, a mother of eight, and a Tri-Cities girl who saw the gaps in care and decided to do something about it.
Over the past 14 years, I’ve worked in nearly every major hospital in the Tri-Cities and traveled as a nurse throughout Washington, California, and Texas — from ERstep-down, and Med-surg to Joint recovery and Labor and Delivery. I’ve seen what works — and what breaks people.
But what’s stayed with me isn’t just the medicine.
It’s the moments.
The power of home.
The healing that happens when care is delivered with presence, love, and purpose.
Lifeline was built on those beliefs.
We are a nurse-led, locally rooted home health agency serving the Tri-Cities, Yakima, Spokane, and surrounding areas — offering both Skilled Nursing and Non-skilled personal care.
Whether someone is:
  • Welcoming a new baby home and navigating postpartum healing,
  • Recovering after surgery,
  • Facing a chronic illness or memory loss, or
  • Simply needing trusted support to age in place —
Lifeline is here for all stages of life.
This agency is grounded in faith, family, and service. Our mission is to help people live life to the fullest — no matter their age, diagnosis, or circumstance.
We also equip families to become part of the healing journey through our Family First Program, which trains and supports loved ones to confidently care for those they cherish — all under RN guidance.
Our care spans every stage of life — from our Lifeline Nest postpartum program, to our Joy Visits companionship care, to our Skilled home health nursing, and specialized EEOICPA/White Card services.”
“Be kindly affectioned one to another with brotherly love; in honour preferring one another; Not slothful in business; fervent in spirit; serving the Lord.”
— Romans 12:10–11
 
— Ashley Questad, RN, BSN

Our Core Values

Principles Guiding Our Care Philosophy

Faith, Family, and Community

Lifeline was built on the belief that people matter most — not systems, not profits, not policies. We’re rooted in faith, family, and community — and we care for our clients like they’re part of ours, whether they live surrounded by loved ones or alone.

Skilled, Nurse-Led Care for All

We offer both skilled nursing and non-skilled personal care, delivered by licensed, compassionate RNs, CNAs, and home care aides. Our care is professional, personalized, and deeply respectful — especially for those navigating complex illnesses or aging with limited support.

Serving EEOICPA / White Card Clients with Honor

Lifeline is proud to serve DOL EEOICPA White Card patients — former nuclear workers who gave so much to this country. Whether you have family nearby or not, we are honored to provide you with high-quality in-home support, trained caregivers, and RN oversight that treats you with the dignity you’ve earned. No one is forgotten. No one is left behind.

Empowering Families — and Standing In When There’s No One Else

We train and support family caregivers through our Family First Program, but we also serve individuals who may not have family available. In those cases, our team becomes your support system — with consistency, respect, and real human connection.

Faith-Fueled Purpose

“Be kindly affectioned one to another with brotherly love… fervent in spirit; serving the Lord.” (Romans 12:10–11). Whether you’re caring for a loved one — or you’re the one who needs care — we believe you deserve to feel seen, supported, and safe. That’s what Lifeline is here for.

OUR CORE MESSAGE

Lifeline Home Health exists to care for the whole person — body, mind, and soul — with skill, compassion, and faith-led purpose.

What Makes Lifeline Different?

We don’t believe in cookie-cutter care. Every client is unique — and every visit is a chance to make someone feel supported, seen, and safe.

Start Your Journey

Reach Out for Personalized Care Today

509-851-0033

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